We’re Here to Help.
At SONM, every detail matters — including your experience with us. If you need assistance, our team is here to help with orders, products, and anything in between.
Contact Our Support Team
📧 Email: support@nurynury.com
🕰 Support Hours: Monday – Saturday, 10 AM to 6 PM (IST)
Our team will get back to you within 24–48 hours. For quicker assistance, please include your order number, contact details, and a brief note on your query.
Common Topics We Can Help With:
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Order tracking and delivery updates
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Product care for gold-plated and semi-precious jewellery
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Exchanges, returns, and repairs
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Styling or sizing queries for handmade Indian jewellery
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Bulk, gifting, or custom order enquiries
Every Nury Nury piece is handcrafted by artisans across India, and we carry that same care into our after-sale support. From your first click to your final unboxing, we aim to make your experience feel thoughtful, personal, and seamless.
You can also explore our FAQs for quick answers, or reach out directly — we’re always here to help.
